Beautiful, breathtaking & friendly!

“Way above expectations”

Reviewed a Wellness Escape in January 2019

PROS:
The staff is amazing and accommodating, the rooms are beautiful and the food is incredible. You can feel the place is passionate about health and wellbeing. The Dr is super nice and knowledgeable and the massages are amazing. They will accommodate any changes to the initial plan without issues.

CONS:
The fact I didn’t book for a longer stay.

RATINGS:

• Overall Impression: Perfect
• Accommodation & Facilities: Perfect
• Food: Perfect
• Location: Perfect
• Value for money: Perfect
• Quality of activity: Perfect

Relaxing

“A truly sensational experience”

Exceptional! Exceeded all of our expectations.

A little bit of paradise!

“PERFECT HONEYMOON”, STAYED MARCH 2016

Perfect start to our honeymoon with a week at The Mangosteen. Our room was super spacious with our own spa on our private terrace overlooking neighbouring islands that every morning we woke up to watch the sun rise over.

Cookie the guest experience manager meets you on arrival and ensures you start your trip the right way. We were 4 hours early for check in and after long flight and very tired Cookie arranged for us to be able to start our relaxing straight away with pool towels and a bite to eat and helped us start to plan our week.

The reception team were really helpful in organising our excursions, including private taxi tours of Phuket, elephant trekking and bathing (our favourite) and even ring side tickets to Muay Thai on the weekend.

Restaurant team were fantastic and really hard working, the menus is a good mix of Thai and European dishes, something for everyone but always tasting and consistently good.

We spent a lot of time at the spa too, speeding up our relaxation. Extremely professional and amazing massages and treatments, we had a treatment or massage almost everyday.

But the most memorable part of staying at the Mangosteen is the authentic and caring staff that work there. It’s an intimate resort and the team are engaging, genuine, friendly and couldn’t do enough.

Definitely value for money.

We will be back for anniversaries for sure!

“WONDERFUL RELAXING RESORT”

I booked the resort through Interval International and the whole booking process was simple and straight forward. We arrived after 9 pm and check in was a breeze. Our villa room was big and clean and well laid out we knew immediately that our stay would be a good one.

The resort is beautifully designed and very well maintained with staff that truly go out of their way to make your stay as enjoyable as possible. Notable mentions are Tip, Moo, Kwan, Jessie and Kat.

I was impressed with Cookie’s ability to remember names even though we did not interact with him much he was always extremely friendly and good humoured.

My wife and I spent many hours in or relaxing by the fantastic pool and enjoying the wonderful mixed scenery of the mountains and the ocean.

Day trips were easily organised with reception and walking to the local shops and cafes was a real adventure.

We enjoyed the two theme nights on the Monday and Thursday and must compliment the variety and quality of food that was provided.

We highly recommend the Mangosteen Resort and would definitely stay here again.

“FABULOUSLY ABSOLUTELY GORGEOUS! A HOLIDAY DESTINATION THAT MET ALL THE “I WANTS”SENSATIONAL!”

We loved Mangosteen! The best place to stay for a fabulous holiday! I have read some of the negative reviews on this place all be it not many at all! But these people who wrote such things must have rocks in their heads or just very hard to please! They would be wingers wherever they stayed. For my hubby Neil and I this place met our needs and much more! All the staff across all the many areas that run the place are extremely friendly, warm, welcoming and make you feel so very special! The porters, the reception staff, the house maidens, the maintenance staff, the waiters and waitresses, the pool staff, the gate keepers, all the staff who work so hard behind the scenes. Ian and Cookie are so welcoming friendly and warm! The resort is kept immaculately! The rooms are cleaned every day! The food in the restaurant is of great quality and tastes yummy! Thanks Chefs!

MATT & LIA, STAYED FEBRUARY 2015

“Peaceful and Exceptional!!”

We stayed for 7 nights in February on the buy invite voucher, this place honestly blew us away from the moment we arrived to the moment we left it was all service service service! The resort itself is very clean, well maintained and continuing to upgrade. The rooms regardless of level are spacious, clean, private, comfortable! The swimming pool is one of the best I’ve ever been in, massive and goes right through the first upper level of the resort. Very close to Rawai beach / restaurants etc. plenty of sightseeing options if your looking for it and all is booked through the resort for my. My wife loved the spa and spent more time in there than with me (lol)

The owner also is very hands on, friendly, welcoming, approachable and more often than not he will be by the pool most afternoons having a beer and chat to the guests.

This is definitely our new home in Phuket and I suggest all those that haven’t tried it, do so! Very relaxing and pleasurable stay!

We love kids but to be a “kid free” resort just made it so peaceful and quite

AAAAA++++ guys, well done and thank you!

IAN & DIANEN” STAYED APRIL 2012

“We were picked up from Phuket Airport in steamy April and transferred to the Mangosteen Resort in an air conditioned car. This was looking good as it was so hot. We were pleasantly greeted by Luke who showed us around and to our room. It was great but we decided to upgrade to a larger Suite which had a great view of the bay and ocean… we even had our own spa room! Room service is prompt if you desire a snack or a full meal indoors. The main reception staff Kat and Nate were so helpful and friendly, nothing was a problem. The salt pool is fab with interesting flowing sections and I would recommend a cocktail by the pool while the sun is setting. This is a nice resort with spa facilities and a great aircon gym. We found the location very peaceful and being up off the flat beach area, you experience gentle evening breezes and see the lights across the bay and ocean…. fabulous. A casual but classy restaurant which was well managed and staffed, so that you didn’t have to wait for service. Food was delicious and reasonably priced. We met the owner, his wife Rose, and their daughter Ying (the Resort Manager) who arranged for us to have a three course Thai cooking lesson at the resort! which we ate after with a glass of chilled wine. Thanks to Rod (Food and Beverage Manager) and the top Thai Chef for our fun filled and memorable cooking lesson. All the staff are intelligent well trained people who are there to make your stay relaxing and memorable. Obviously we had a lousy time lol. We can thoroughly recommend this resort. Thank you.

STAYED APRIL 2013, TRAVELED AS A COUPLE

What a fantastic resort!!

I had read a few reviews on trip advisor before our trip and I found the complaints about dated rooms and remote location to be very inaccurate. Our room was absolutely amazing, so spacious and we LOVED the outdoor shower! Even though the tv was an old one, we didn’t find that to be a problem as who goes to phuket to sit and watch tv?!?! The staff were so friendly and always helpful, even when we had the presentation, we never felt pressured or received any unfriendliness when we didn’t take up the offer. Our complimentary dinner and spa voucher were so welcome and just added to the great experience that is mangosteen. The resort hires out scooters which we found to be a much cheaper way to see the island than using taxis and the bikes were in great condition. The food was very good, even if it was a little pricey. If you’re looking for a relaxing resort away from the touristy areas and hustle and bustle of areas like karon and patong, the mangosteen is definitely the place to be. Beautiful views, STUNNING pool, great rooms, awesome staff – everything we needed to make our stay in phuket a truly unforgettable holiday. THANK YOU MANGOSTEEN!!!

Julie and Bob – Melbourne – Stayed April 2013, traveled as a couple

If a single word to describe our experience was required, then “Sensational” would be appropriate.

Arriving on one of the online vouchers from Australia, we were met in the foyer with a cool drink and a very brief orientation talk before being escorted to our villa for a quick demonstration of the room/ resort features. Rooms were excellent and, although we had read previous trip advisor reports suggesting they were a little tired, we found the large,airy room to be clean, fully furnished and very well serviced. Onsite restaurant also rates 5 stars from us; in particular, the executive chef Daniel who managed to provide the best salmon we’ve ever tasted, on two separate occasions. Useful to note that each meal is prepared separately with individual sauces cooked for each dish rather than the usual time saving method of pre-preparing some components. Both themed food evenings were also a delight with the japanese component of the “Five Gems of Asia” night, particularly noteworthy. We had our first ever “Spa” experience and found this to be the best takeaway memory of our entire trip with the ladies actually having to wake us up when the massage was complete. It’s a shame we didn’t take full advantage of the available packages right from the start because, even without the complimentary voucher provided with our booking, they appear to be excellent value. Staff are friendly and helpful with advice on tours, trips and local restaurants. Service is top shelf from the very friendly room cleaning team to the bar and restaurant staff. It’s likely a case of “Just doing our jobs” but it’s the smile that goes along with the service that stands out with this team. Well done! Can’t wait to return and do it all again soon.

EIN STÜCK VOM PARADIES

LAGE – 6.0

Die Anlage befindet sich auf einem Hügel. Es ist sehr ruhig und von den Terrassen vor den Bungalows hat man eine schöne Sicht, entweder in den schönen Garten oder aufs Meer. In der näheren Umgebung sind an der Straße viele klein Geschäfte.

ZIMMER – 6.0

Große gemütliche Betten mit tollen Matratzen. Es gibt eine kleine Couch mit Tisch, in großen Zimmern auch Sesseln. Dort steht auch einen Fernseher, den wir aber nie benutzt haben. Der gut gefüllte Kühlschrank wird regelmäßig aufgefüllt ebenso wie das frische Obst. Das innenliegende Badezimmer hat einen Durchgang zur Außendusche und diese ist einfach nur herrlich.

SERVICE – 6.0

Kompetent, freundlich, zuvorkommend und immer hilfsbereit.

GASTRONOMIE – 6.0

Das Restaurant ist so schön, gerade wenn abends überall die Lichter angehen, dass ich ständig fotografieren will um diese Atmosphäre einzufangen und mit nach Hause zu nehmen. An manchen Tagen wird Livemusik gespielt, die den ganzen Abend noch angenehm abrundet. Alles was wir dort gegessen haben, ob am Buffet oder von der Karte war super lecker und auch sehr liebevoll angerichtet. Der Service war sehr aufmerksam, ohne aufdringlich zu wirken.

SPORT & UNTERHALTUNG – 6.0

In der Lobby gibt es einige Angebote für Tagestouren. Wir haben an einem Trip zur James Bond Insel teilgenommen und waren trotz anfänglicher Skepsis sehr begeistert. Natürlich ist es touristisch aber wir sind ja schließlich alle Touristen. Absolut sehenswert. Die Ortsansässige Tauchschule bietet regelmäßig Schnuppertauchen an.

HOTEL – 6.0

Immer wieder!!! Wir waren im April 2018 zum fünften Mal im Mangosteen und haben uns wie immer super wohl gefühlt. Es gibt wenige Plätze, an denen wir so gut entspannen und runterkommen können. Unser erster Besuch war 2010 und seit dieser Zeit staunen wir immer wieder, wieviel ständig erneuert und verbessert wurde, um die ohnehin schon schöne Anlage zu erweitern und aufzuwerten. Die Bungalows sind in gehobenen, thailändischen Stil eingerichtet und strahlen eine sehr gemütliche Atmosphäre aus. In den riesen Bett schlafen wir wie im siebten Himmel. Das Bad mit seiner Außendusche ist ein echtes Erlebnis. Auch das Jacuzzi macht Spaß, aber ich bin meist im Pool weil dieser viel gigantischer ist. In der ausgedehnten Poollandschaft mit wunderschönem Blick und Poolbar lässt es sich herrlich entspannen, schwimmen oder Kontakte zu anderen Gästen knüpfen, wenn man das mag. Außerdem kann man dort auch noch spät abends schwimmen, wenn man sich zivil verhält. Ab 15 Uhr ist die Happy Hour. Bis zum wunderschönen Sonnenuntergang lassen wir hier oft den Nachmittag ausklingen. Bei tagsüber geöffneter Küche serviert das stets freundliche Personal Speisen auch an den Pool. Nicht immer, aber sehr gerne essen wir im Mangosteen Restaurant, besonders an den Buffetabenden. Was uns besonders gefällt ist, dass beim Einkauf auf regionale Bio Produkte geachtet wird. Geschmack, Zubereitung und Qualität rechtfertigen auch die westlichen Preise. Bei unserem letzten Besuch haben wir an einem Kochkurs teilgenommen. Nicht nur die Auswahl und Ergebnisse der Gerichte waren super, sondern neben dem Spaßfaktor hatten wir auch einen lehrreichen Einblick in die traditionelle Thaiküche. Mein Besuch im Spa war sehr entspannend, in schöner Atmosphäre und absolut sauberen Räumlichkeiten. Das Personal ist gut ausgebildet und sehr zuvorkommend. Um unabhängig zu sein mieten wir uns für die Zeit unseres Aufenthaltes einen Motorroller. Die Flüge für April 2019 sind bereits gebucht, und wir können es kaum erwarten die neuen Angebote wie Ayurveda und Yoga auszuprobieren.